Privacy Policy

Introduction

DomesticJobs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform to connect domestic workers with employers in Zimbabwe. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Full name and contact details (phone number, email address)
• Physical address and location information
• National ID or passport information for verification purposes
• Profile photographs
• Employment history and work experience
• Skills, qualifications, and certifications
• References and background check information
• Payment information (for premium services)

Information Collected Automatically

When you use our platform, we automatically collect:

• Device information (device type, operating system, browser type)
• IP address and general location data
• Usage data (pages visited, features used, time spent on platform)
• Communication data (messages sent through our platform)

WhatsApp Integration

If you register or interact with us via WhatsApp, we collect your WhatsApp phone number and any information you share through that channel. We use WhatsApp Business API in compliance with WhatsApp's terms of service.

How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Connect job seekers with potential employers
• Verify user identities and conduct background checks
• Process job applications and facilitate hiring
• Enable communication between users
• Send notifications about job opportunities, applications, and messages
• Improve our platform and develop new features
• Ensure platform security and prevent fraud
• Comply with legal obligations
• Respond to your inquiries and provide customer support

Information Sharing and Disclosure

We may share your information with:

Other Users

Your profile information is shared with other users to facilitate connections. Job seekers' profiles are visible to employers, and employer profiles are visible to job seekers. You can control what information is displayed on your public profile.

Service Providers

We may share information with third-party service providers who assist us in operating our platform, including hosting providers, verification services, payment processors, and analytics providers.

Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of DomesticJobs, our users, or others.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and personal data at any time.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Request a copy of your data in a portable format
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: